Terms of sale

1. General

1.1 These Terms of Sale apply to all purchases made from Cavenry. 1.2 We reserve the right to update these terms at any time, and any changes will apply to future orders.

2. Products

2.1 All products are described as accurately as possible. However, as our goods are handcrafted, slight variations may occur. 2.2 We strive to display accurate colours, but differences in screen settings may affect how colours appear.

3. Pricing & Payment

3.1 Prices are listed in GBP (£) and include VAT where applicable. 3.2 We reserve the right to change prices at any time. The price applicable to your order is the one displayed at checkout. 3.3 Payment must be made in full at the time of purchase using the payment methods available on our website.

4. Orders & Cancellations

4.1 An order is considered accepted when you receive an order confirmation email. 4.2 We reserve the right to refuse or cancel an order due to stock unavailability, suspected fraud, or pricing errors. 4.3 Cancellations may be accepted before dispatch. Once shipped, returns must be processed under our Returns Policy.

5. Shipping & Delivery

5.1 We offer shipping within the UK. Estimated delivery times are provided at checkout but may vary due to external factors. 5.2 Shipping costs are displayed at checkout. 5.3 Risk of loss or damage passes to you upon delivery.

6. Returns & Refunds

6.1 If you are not satisfied with your purchase, you may return it within 14 days of receipt, provided it is unused and in original condition. 6.2 Custom or personalised items are non-refundable unless faulty. 6.3 Refunds will be processed within 14 days of receiving the returned item. 6.4 Return shipping costs are the customer’s responsibility unless the item is defective.

7. Warranty & Liability

7.1 We guarantee our products against material and manufacturing defects for [X] months from the date of purchase. 7.2 This warranty does not cover normal wear and tear, accidental damage, or improper care. 7.3 Our liability is limited to the purchase price of the item.

8. Contact Information

For any queries regarding these Terms of Sale, please contact us at: Email: CAVENRY@outlook.com